An exchange may be considered when the product meets the applicable Fairy Wears exchange requirements.

• The item should be unused, unworn, unwashed and in its original condition.
• Original tags, labels and packaging should remain attached or included.
• The product should not show signs of wear, alteration, damage caused after delivery or improper handling.
• Customers should provide their order number when requesting an exchange.
• Exchange requests should be made within the applicable exchange period.

If you would like to request an exchange, please contact Fairy Wears customer support as soon as possible after receiving your order.

Depending on the product and circumstances, an exchange may not be available for items including:

• Items that have been worn, washed, altered or damaged after delivery.
• Products without their original tags, labels or packaging.
• Items with stains, perfume, makeup or other signs of use.
• Products specifically marked as non-exchangeable or final sale.
• Products returned without following the approved exchange process.

Follow these simple steps if you believe your item is eligible for exchange.

We aim to display product colors and details as accurately as possible. However, slight differences may occur because of photography, lighting, fabric characteristics and individual screen settings.

Minor color differences alone may not always qualify as a product defect.

Exchange conditions for sale, discounted or promotional products may differ from regularly priced items.

Any courier or delivery charges associated with an exchange will depend on the reason for the exchange and the final Fairy Wears policy.

This page describes the Fairy Wears exchange process. An approved exchange does not automatically mean that a cash refund is available.

Any refund eligibility, if offered, will be determined according to the applicable store policy and circumstances of the order.